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Date: 1st January 2022

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers; name, email, address, telephone number
• Supplier details; name, address, web address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To engage with you to enable us to provide the required service
• To make payments for services provided

With consent, we may share this information with our end clients to which you are providing a service.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time, recognising that we would no longer be able to operate a contract between us. You can do this by contacting patricia@genevapearl.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.

How we store your personal information

Your information is securely stored on our systems. Systems are password protected.
We keep first and last name, business name, business address, business registration number (if applicable), telephone number, email address, for the duration of the contract and for 12 months after the end of the contract. We will then dispose your information by deleting all data permanently from our systems.

Your data protection rights

Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at patricia@genevapearl.co.uk, +44 7801 314856, if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to the Data Protection Officer at :

patricia@genevapearl.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk